Increase MATA On-Time Performance to 76%
The Memphis Area Transit Authority (MATA) is the public transportation provider for the Memphis area. It has over 500 employees who work together to complete 7.5 million passenger trips each year. Over the past two years, the reliability of MATA's fixed-route service has improved more than 20%. In addition, MATAPlus, a shared ride paratransit service designed to meet the transportation needs of persons with disabilities in the Memphis area, has achieved an on-time performance above 90% every month since June, 2017.