Respond to New Code Enforcement Service Requests Within 5 Days

The City of Memphis has a goal to respond to all new code enforcement requests within 5 days. The chart to the left shows how many times we meet this goal, as well as the times we don't. Over the last year, we've worked to eliminate the red block (30+ days) on the chart and are actively working to reduce the yellow and green. The chart on the right shows our average initial response time. Since Mayor Strickland took office, our average initial response time has dropped from 11.77 days in January 2016 to 4.51 days in January 2017. 
If you want to check the status of a code enforcement request you have submitted, please visit the 311 iTracker and enter your incident number.