Respond to New Code Enforcement Service Requests Within 5 Days

The City of Memphis aims to respond to all new code enforcement (CE) requests within 5 days. These requests typically relate to issues such as unsafe or abandoned residences, overgrown weeds, or improperly parked vehicles. Since Mayor Strickland took office, our average initial response time for residential violations has dropped from 12.45 days in January 2016 to below 4 days in the beginning of 2019. 

This chart shows the number of new residential Code Enforcement service requests each month and the length of time it took to respond to them. Over the last year, the city has worked to eliminate response times over 30 days, and has greatly reduced response times over 15 days. Ultimately, of course, we want to respond to all requests within 5 days.

If you want to check the status of a code enforcement request you have submitted, please visit the 311 iTracker and enter your incident number.